1. Introduction
This document (the "Agreement") sets forth the principles, guidelines and
requirements of the Terms of Service of Venatra.com, governing the use by the
customer ("Customer") of Company's services and products ("Services and
Products"). These Terms of Service have been created to promote the integrity,
security, reliability and privacy of Company's facilities, network, and Customer
data contained within. The Company believes it provides the best services in the
industry, and provides the following policies in the best interests of the
Company and the Company's clients. The Company retains the right to modify these
Terms of Service at any time and from time to time and any such modification
shall be automatically effective as to all customers when adopted by Company and
published at http://www.venatra.com/tos.html. Company shall be the sole and
final arbiter as the interpretation of the following. By utilizing the Company's
services and products, the Customer agrees to be bound by the terms herein
outlined.
2. Compliance with the Law
Customer shall not post, transmit, re-transmit or store material on or through
any of Services or Products which, in the sole judgment of the Company (i) is in
violation of any local, state, federal or non-United States law or regulation,
(ii) is threatening, obscene, indecent, defamatory or that otherwise could
adversely affect any individual, group or entity (collectively, "Persons") or
(iii) violates the rights of any person, including rights protected by
copyright, trade secret, patent or other intellectual property or similar laws
or regulations including, but not limited to, the installation or distribution
of "pirated" or other software products that are not appropriately licensed for
use by Customer. The Customer agrees to indemnify and hold harmless the Company
from any claims resulting from the use of the services which damages the
Customer or any other party. Customer shall be responsible for determining what
laws or regulations are applicable to its use of the Services and Products.
3. Prohibited Uses of Services and Products
In addition to the other requirements of these Terms of Service, Customer may
only use the Services and Products in a manner that, in the Company's sole
judgment, is consistent with the purposes of such Services and Products. If
Customer is unsure of whether any contemplated use or action is permitted,
please contact the Company as provided above. By way of example, and not
limitation, uses described below of the Services and Products are expressly
prohibited.
- General
Pornography and pornographic related merchandising are prohibited under all the
Company's services. This includes sites that include links to pornographic
content elsewhere. Further examples of unacceptable content or links include
pirated software, "hacker" programs, anonymous/public proxies, proxy services,
archives of "Warez Sites", game rooms or MUDs, IRC Bots, IRC, Egg Drop programs,
any kind of illegal software or shareware. In addition, sites offering online
gambling, casino functionality, sportsbook betting (including offshore), and
internet lotteries are prohibited.
Violations of the rights of any Person protected by copyright, trade secret,
patent or other intellectual property or similar laws or regulations, including,
but not limited to, the installation or distribution of "pirated" or other
software products that are not appropriately licensed for use by Customer.
Actions that restrict or inhibit any Person, whether a customer of Company or
otherwise, in its use or enjoyment of any of the Company's Services or Products.
4. Customer Support
Our VPS plans are all currently, UNMANAGED.
5. Indemnification of Provider/Relationship of Parties
- Customer agrees to indemnify and hold the Company harmless from any lawsuit,
claim, charge, or expense, including reasonable attorney fees and costs of
defense, for any matter arising from or relating to Customer's Website provided
hereunder.
- Nothing contained herein shall be deemed to create a relationship between the
Company and Customer in the nature of a partnership, joint venture,
editorbrublisher or otherwise. Both parties acknowledge and agree that the
Company has no interaction with the data or substance of Customer's Website,
except as necessary to maintain the Website.
6.Security/Software
- Customer agrees to take all steps reasonable, necessary, and prudent to
protect Customer's login ID and password.
- Customer agrees not to attempt to undermine or cause harm to any server,
software, system or customer of the Company.
- Customer agrees to maintain Customers' computing equipment responsibly,
including running virus software.
- Uploading a virus to a Company server will result in account termination,
service charges and/or prosecution.
7. Customer acknowledges that the Company cannot provide technical support for
any software and/or script that the Customer installs, other than variable name
changes. Customer also acknowledges that the Company does not supply technical
support for Microsoft FrontPage, other than initial configuration. The Company
supplies technical support for Web hosting issues only. The Company shall be the
sole arbiter as to what constitutes a "Web host" issue.
8. Maintenance
You hereby acknowledge and agree that Venatra.com reserves the right to
temporarily suspend services for the purposes of maintaining, repairing, or
upgrading its systems and network. Venatra.com will use best efforts to notify
you of pending maintenance however at no time is under any obligation to inform
you of such maintenance.
9. Backups and Data Loss
Your use of Venatra.com servers and services is at your sole risk. Venatra.com
is not responsible for files and/or data residing on your Server. While
complimentary backups may be provided by the Company, You, the Customer agree to
take full responsibility for files and data transferred to/from and maintained
on your server and agree that it is your own (the Customer's) responsiblity
to take backups of data residing on your server.
7. Violation
Any attempt to undermine or cause harm to the Company server or another
customer's Web presence is strictly prohibited. Any violation of the above Terms
of Service will result in grounds for account termination, with no refunds
given; the Company reserves the right to remove any account without prior
notice. Violation of these Terms of Service may result in legal action, service
charges or a combination thereof.
8. Confidentiality
Customer acknowledges that by reason of their relationship, both the Customer
and the Company may have access to certain products, information and materials
relating to the other party's business, which may include business plans,
customers, software technology, and marketing plans that are confidential and of
substantial value to either party, respectively, and which value would be
impaired if such information were disclosed to third parties. Consequently, both
the Company and the Customer agree that it will not use in any way for its own
account or for the account of any third party, nor disclose to any third part,
any such information revealed to it by either party, as the case may be.
The Customer and the Company further agrees that each will take every
appropriate precaution to protect the confidentiality of such information. In
the vent of termination of this agreement, there shall be no use or disclosure
by either party of any such confidential information in its possession, and all
confidential documents shall be returned to the rightful owner, or destroyed.
The provisions of this section shall survive the termination of the agreement
for any reason. Upon any breach or threatened breach of this section, either
party shall be entitled to injunctive relief, which relief will not be contested
by the Customer or the Company.
9. The Company reserves the right to refuse or cancel service in its sole
discretion with no refunds.
10. If any of these Terms of Service are failed to be followed it will result in
grounds for immediate account deactivation.
11. The Company reserves the right to revise or change these Terms of Service at
any time.
12. 2CheckOut.com Inc.(Ohio, USA) is an authorized retailer for goods and services provided by Venatra.com
13. Refunds are available to clients who paid via 2CO for 48 hours from payment, otherwise no refunds will be accepted.
14. Any information submitted by the buyer will be used solely for the purpose of completing the transaction, delivering the product and addressing any customer service issues.
15. All cancellations must be made at least 7 days before the next service
renewal period by opening a ticket to sales department inside your client area.
16. All Dedicated Servers are unrefundable.